Refund policy

Return & Refund Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

⏳ Return Window

You may request a return within 30 days of delivery.

📦 Item Condition

• Items must be unused and in original condition
• Apparel must include original packaging
• Items must be free of stains, odors, or damage

🚫 Non-Returnable Items

• Custom or personalized items
• Final sale or clearance items
• Digital downloads or gift cards

💸 Refunds & Exchanges

Once your return is received and inspected:

• Approved returns will be refunded to your original payment method
• You may request an exchange or store credit instead
• Refunds typically process within 5–7 business days

🚚 Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a trackable shipping service
• If the return is due to our error (e.g. wrong item or defect), we’ll cover the shipping

📝 How to Start a Return

Email us at returns@DrawWithMrMike.com with:

• Your order number
• Item(s) you wish to return
• Reason for return

We’ll do our best to reply within 24–48 hours with next steps.